Hello.
This is a follow-up to the note that was posted on your door today. We want you to feel comfortable and confident that you still have a place to live, so here is a list of some things that we wanted to cover.
Status quo
Your lease is still good and valid. No planned changes in your rent. Everyone is welcome who pays their rent on time. Contact number still works: 361-288-3146
Online Portal
You’ve probably received an invite to it. Your balance may not be corrected yet. Please allow us a week to get that corrected. If you made any payments after 4/12/23, please specifically check your ledger in the portal to make sure it shows correctly. If it’s still wrong by 4/26/23, please reach out and we’ll review it and make the necessary updates. https://361rent.com/contact-us/
Paying Rent
Do not use any other payment platform besides what is listed on our website: https://361rent.com
All future payments should be made to 979RENT.
DO NOT MAKE ANY ADDITIONAL PAYMENTS TO ANY NAME OR ACCOUNT FOR HAYES ENTERPRISES.
Payments made to anything besides 979RENT may not be recoverable and you may not receive credit for it.
Planned updates
Every property will receive updates starting as soon as tomorrow. This includes both “curb appeal“ items and safety updates. This will be a bit of a long process, so please be patient as we work through each item. If you have ideas for improvements, let us know. https://361rent.com/contact-us/
Running toilet?
Let us know, we’ll catch it. Seriously though, they’re loud and annoying. If yours is running or your faucet is dripping, please let us know. https://361rent.com/maintenance/ or 361-288-3146
No Grease in Plumbing
A reminder not to dump grease down the drain as it will solidify and block the plumbing. Let it cool and dump it in trash or dumpster. Not down the drain.
Wipes Ruin Pipes
There’s no such thing as a flushable wipe. They’re made of plastic instead of paper and they don’t break down in water so they will clog the systems. Just toss them in your trash like other trash. Do not flush them. Unfortunately, residents that do will have to be charged accordingly. We pulled six out of a clog yesterday.
Eliminate Litter
We’re trying to keep the areas picked up and a little help from you will improve those efforts. Please don’t litter. If you drop something, please pick it up and dispose of it properly. That includes pet waste.
Pet Waste
Please pickup your pet waste. You can use plastic grocery sacks and tie it before tossing it in the trash or dumpster. If you’d rather use toilet paper to pick it up, you can flush it down your toilet also. Do not flush wipes or other plastic. Please keep them on leashes at all times.
Maintenance Requests
Now you can also fill out the website in the resident portal or on our website. Both options can be found here: https://361rent.com/maintenance/
Bicycle Network
We wanted to make sure everyone knew about the bike paths that the city has been building. Included in their paths are Up River, Villa, Cheyenne, and Bloomington roads. More information here: https://experience.arcgis.com/experience/74f078c6e8264d12a1d8e5f7b00c74fd/page/Bicycle-Network/
More updates to come.
Please email us with any questions.
Have a great day!
361RENT Management Team
(361) 377-7368
[email protected]
